Privacy Policy
1. Privacy at a Glance
The protection of your personal data is important to us. This Privacy Policy explains what personal data is collected and processed when you visit our website and for what purposes.
Personal data means any information relating to an identified or identifiable natural person.
2. Data Controller
The controller responsible for data processing on this website is:
MAVI Concepts & Solutions UG (haftungsbeschränkt)
Im Hirtenberg 1
56377 Nassau
Germany
Represented by its Managing Directors:
Viktoria Jaeger and Marlon Heigl
Email: team@collector-universe.com
The controller determines, alone or jointly with others, the purposes and means of processing personal data.
3. Hosting by STRATO
This website is hosted by STRATO.
Provider:
STRATO AG
Otto-Ostrowski-Straße 7
10249 Berlin
Germany
When you access our website, the hosting provider processes technically necessary data. This may include, in particular:
IP address or anonymized IP address
date and time of access
page or file accessed
amount of data transferred
referrer URL
browser type and version
operating system
information about successful or failed page requests
The processing is carried out to ensure the secure, stable and error-free provision of our website.
The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in the secure and technically reliable operation of our website.
Where STRATO processes personal data on our behalf, such processing is carried out on the basis of a data processing agreement pursuant to Art. 28 GDPR.
4. SSL/TLS Encryption
For security reasons and to protect the transmission of confidential content, this website uses SSL/TLS encryption.
You can generally recognize an encrypted connection by the fact that your browser's address bar begins with “https://”.
Encryption helps prevent data transmitted to us from being read by unauthorized third parties.
5. Cookies and Consent Management
Our website may use cookies and similar technologies.
Technically necessary cookies may be used where required for the provision and basic functionality of the website.
In addition, analytics and marketing technologies may be used following your explicit consent.
When you first visit our website, you can use the consent or cookie banner to decide which optional data processing activities you wish to consent to.
The legal basis for technically necessary access to or storage of information is Section 25(2) TDDDG (German Telecommunications Digital Services Data Protection Act). Where personal data is subsequently processed, such processing may be based on Art. 6(1)(f) GDPR where applicable.
Analytics and marketing technologies are only used with your consent. The legal bases are Section 25(1) TDDDG and Art. 6(1)(a) GDPR.
You can withdraw or change your consent at any time with effect for the future via the cookie or privacy settings on our website.
6. Contacting Us
If you contact us by email or via a contact form provided on our website, we process the information you provide in order to handle your enquiry.
This may include, in particular:
name
email address
content of your message
any other information you provide voluntarily
The legal basis depends on the purpose of your enquiry.
If your enquiry relates to the initiation or performance of a contract, processing is based on Art. 6(1)(b) GDPR.
In other cases, processing is based on our legitimate interest in responding to enquiries pursuant to Art. 6(1)(f) GDPR.
The data you provide will be deleted once the purpose for which it was processed no longer applies, unless statutory retention obligations require us to retain it.
7. Newsletter and Brevo
You can subscribe to the Collector Universe newsletter through our website.
We use Brevo to send and manage our newsletter.
The provider for customers within the European Union is:
Sendinblue GmbH
Köpenicker Straße 126
10179 Berlin
Germany
When you subscribe to the newsletter, the information entered in the subscription form is processed. This includes, in particular, your email address and, where applicable, any additional information you provide voluntarily.
Double Opt-In
Newsletter subscriptions use a double opt-in procedure.
After registering, you will first receive an email asking you to confirm your subscription. You will only be added to the newsletter mailing list after completing this confirmation.
As part of this process, the time of registration and confirmation as well as technical information may be recorded. This is used, in particular, to document and demonstrate that valid consent has been given.
The legal basis for sending the newsletter is your consent pursuant to Art. 6(1)(a) GDPR.
Documentation of your consent may be processed pursuant to Art. 6(1)(c) GDPR in conjunction with applicable legal documentation requirements and Art. 6(1)(f) GDPR.
Unsubscribing
You can withdraw your consent to receive our newsletter at any time with effect for the future.
You can do this by using the unsubscribe link provided at the end of each newsletter.
After unsubscribing, you will no longer receive our newsletter unless you subscribe again.
8. Google Analytics 4
Subject to your consent, we use Google Analytics 4, a web analytics service provided by Google.
For users in the European Economic Area, the provider is:
Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland
Google Analytics enables us to statistically analyse the use of our website and improve our services.
The information processed may include, in particular:
pages visited
duration of visits
source or referrer
approximate geographical region
device used
browser and operating system
interactions with our website
technical device information
events and conversions
Google Analytics is only used in accordance with the consent choices you make through our consent management system.
The legal basis for the use of Google Analytics is your consent pursuant to Section 25(1) TDDDG and Art. 6(1)(a) GDPR.
You can withdraw your consent at any time with effect for the future via the cookie settings on our website.
When using Google services, processing of data outside the European Union or European Economic Area cannot be completely excluded. Where such transfers take place, the legally required safeguards for international data transfers are applied.
9. Meta Pixel
Subject to your consent, we use the Meta Pixel on our website.
For users within the European Union, the provider is:
Meta Platforms Ireland Limited
Merrion Road
Dublin 4
D04 X2K5
Ireland
The Meta Pixel enables us to measure the effectiveness of our advertising activities on Meta platforms, particularly Facebook and Instagram, and to create audiences for advertising campaigns.
Information about your visit to our website, devices used, pages viewed and certain interactions or events may be processed.
If you are logged into a Meta service at the same time, Meta may be able to associate the transmitted information with your user account.
We only use the Meta Pixel if you have consented to the relevant processing through our consent banner.
The legal basis is your consent pursuant to Section 25(1) TDDDG and Art. 6(1)(a) GDPR.
You can withdraw your consent at any time via the cookie settings on our website.
The use of Meta services may involve the transfer or processing of personal data outside the European Union or European Economic Area.
10. TikTok Pixel
Subject to your consent, we use the TikTok Pixel on our website.
The TikTok Pixel is an analytics and marketing service provided by the TikTok group of companies.
For users in the European Economic Area, the relevant companies may include:
TikTok Technology Limited
10 Earlsfort Terrace
Dublin
D02 T380
Ireland
and
TikTok Information Technologies UK Limited
6th Floor, One London Wall
London EC2Y 5EB
United Kingdom
The TikTok Pixel enables us to analyse the use of our website and measure the effectiveness of advertising campaigns on TikTok.
The information processed may include:
pages visited
interactions with our website
conversions
technical device information
browser information
IP address
time of access
TikTok may combine the information collected with other information it holds about the respective user.
We only use the TikTok Pixel if you have given your prior consent via our consent banner.
The legal basis is your consent pursuant to Section 25(1) TDDDG and Art. 6(1)(a) GDPR.
You can withdraw your consent at any time via the cookie settings on our website.
The use of TikTok services may involve the processing or transfer of personal data outside the European Union or European Economic Area.
11. Social Media Profiles and External Links
Our website may contain links to our profiles on social networks such as Instagram, Facebook, TikTok, LinkedIn or other platforms.
These are generally external links.
A connection to the respective provider is therefore generally only established when you click on the relevant link and visit the provider's website.
From that point onwards, the privacy policy of the respective platform operator applies.
Please note that we have no complete control over the personal data processed by the respective platform operators when you visit their websites.
12. Ticket and Table Bookings via Universe / Ticketmaster
For the sale and booking of admission tickets and, where applicable, dealer, exhibitor or collector tables, we use services provided by Universe and/or Ticketmaster.
Universe is part of the Ticketmaster group.
For the German market, the relevant company is, in particular:
Ticketmaster GmbH
Spree-Forum
Alt-Moabit 60
10555 Berlin
Germany
If you click on a booking or ticket link on our website, you may be redirected to an external booking platform operated by Universe or Ticketmaster.
The respective platform operator's privacy policy additionally applies to the processing of personal data on that platform.
As part of a ticket or table booking, the following information may be processed in particular:
first and last name
email address
billing and contact details
tickets, tables or services booked
payment information
transaction information
any additional information required for the organisation of the event
Where we receive data from Universe or Ticketmaster and process it for the organisation of the event, communication with attendees or fulfilment of our contractual obligations, processing is carried out in particular on the basis of Art. 6(1)(b) GDPR.
Where data must be retained due to statutory retention requirements, processing is based on Art. 6(1)(c) GDPR.
Where Universe or Ticketmaster processes personal data under its own responsibility, the respective provider's privacy policy applies.
13. International Data Transfers
Some of the service providers we use operate internationally.
As a result, personal data may be processed outside the European Union or European Economic Area.
Where personal data is transferred to a third country, we ensure that the requirements of Art. 44 et seq. GDPR are met.
Depending on the destination country and provider, this may include an adequacy decision by the European Commission, appropriate safeguards such as Standard Contractual Clauses, or other legally recognised safeguards.
14. Data Retention
Unless a more specific retention period is stated in this Privacy Policy, we generally retain personal data only for as long as necessary for the respective purpose of processing.
Data may also be retained where statutory retention or documentation obligations apply.
Once the purpose of processing no longer applies and there are no statutory obligations requiring further retention, the relevant data will be deleted.
15. Your Rights
Subject to the applicable legal requirements, you have the following rights in particular:
Right of access
You have the right to request information about whether and which personal data we process about you.
Right to rectification
You have the right to request the correction of inaccurate personal data and the completion of incomplete personal data.
Right to erasure
You have the right to request the deletion of your personal data where the applicable legal requirements are met.
Right to restriction of processing
You have the right to request restriction of the processing of your personal data where the applicable legal requirements are met.
Right to data portability
Under the conditions of Art. 20 GDPR, you have the right to receive certain personal data in a structured, commonly used and machine-readable format.
Right to withdraw consent
Where processing is based on your consent, you may withdraw that consent at any time with effect for the future. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Right to object
Where we process personal data on the basis of Art. 6(1)(f) GDPR, you have the right to object to such processing under the conditions set out in Art. 21 GDPR.
16. Right to Lodge a Complaint with a Supervisory Authority
You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.
In particular, you may contact the supervisory authority responsible for our registered office:
The State Commissioner for Data Protection and Freedom of Information of Rhineland-Palatinate
(Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Rheinland-Pfalz)
Hintere Bleiche 34
55116 Mainz
Germany
17. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy if our website, the services we use or applicable legal requirements change.
The version currently published on this website applies.
Last updated: September 2026